Legal notice

This Legal Notice provides important information regarding HEARTY CARE ELDERLY SERVICE LIMITED, including company details, website usage terms, disclaimers, data practices, and customer rights.

By accessing or using this website, you acknowledge that you have read, understood, and agreed to the terms outlined in this Legal Notice.

1. Company Information

Company Name: HEARTY CARE ELDERLY SERVICE LIMITED

Email: service@hearlife.shop

Business Address:
Unit 1338, 13/F, Wang Fai Building,
29 Luk Hop Street, San Po Kong,
Wong Tai Sin District, Kowloon, Hong Kong

We operate an online retail business providing household and lifestyle products to customers worldwide.

Our fulfillment operations may utilize warehouses and logistics partners across different regions, including Asia, the United States, and Europe. Orders are dispatched from the most suitable fulfillment location based on product availability, destination, and shipping conditions.

2. Website Disclaimer

All information available on this website is provided for general informational and commercial purposes.

While we make reasonable efforts to ensure that product descriptions, images, pricing, and other website content are accurate and updated, we do not guarantee that all information is completely free from errors or omissions.

We reserve the right to modify, update, or remove any website content, product details, or pricing information at any time without prior notice.

Products purchased through this website are intended for general household use and should be used according to the provided instructions and intended purposes.

We are not responsible for the content, policies, or practices of any third-party websites linked from our website.

3. Cookies & Tracking Technologies

To improve website performance, enhance user experience, and support our marketing activities, we may use cookies and similar tracking technologies.

These technologies may include:

Essential cookies required for website functionality;
Analytics cookies used to understand website traffic and performance;
Advertising cookies used to improve marketing effectiveness.

We may use third-party tools such as Meta (Facebook) Pixel and TikTok Pixel to analyze visitor behavior and optimize advertising campaigns.

You may manage or disable cookies through your browser settings at any time.

4. Advertising & Data Usage

We may use advertising technologies provided by third-party platforms, including Meta and TikTok, to:

Measure advertising performance;
Improve marketing strategies;
Provide more relevant advertisements;
Understand customer interactions with our website.

As a result, you may receive advertisements related to our products when browsing other online platforms.

5. GDPR Notice (European Economic Area Users)

If you are located in the European Economic Area (EEA), you may have certain rights regarding your personal information, including:

Accessing your personal data;
Requesting correction or deletion of your information;
Restricting or objecting to certain processing activities;
Requesting data portability.

We process personal information based on applicable legal grounds, including contractual necessity, legitimate interests, and user consent where required.

To exercise your privacy rights, please contact us:

Email: service@hearlife.shop

6. CCPA Notice (California Residents)

Under the California Consumer Privacy Act (CCPA) and applicable privacy regulations, California residents may have the right to:

Request information about personal data collected;
Request deletion of personal information;
Opt out of certain data sharing activities.

To submit a privacy request, please contact us:

Email: service@hearlife.shop

We do not sell personal information in the traditional sense. However, certain advertising technologies may involve sharing limited information with marketing partners for advertising and analytics purposes.

7. Third-Party Links

Our website may contain links to external websites or third-party services.

We are not responsible for the availability, content, security, or privacy practices of external websites. Users should review the policies of third-party websites independently.